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Simplify your returns with the new Dawa Plug-in in LogiCommerce

16/01/2024
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At LogiCommerce, we are pleased to introduce the new Dawa Plug-in. In the eCommerce environment, where returns are an inevitable part, the Dawa Plug-in stands out as an advanced solution that effectively automates and improves this process.

In this article, we will see how Dawa can transform the way businesses manage returns, improve the customer experience, and increase operational efficiency.

Improving the customer experience

One of the main benefits is its ability to enhance the customer experience. By offering a smoother and more satisfying return experience, you will not only retain your current customers but also increase purchase frequency.

This way, you will prevent customers from turning to the competition after their first purchase due to return issues.

Operational efficiency

Time is a valuable resource in any business, and Dawa allows you to make the most of it. By automating the returns process, you will significantly reduce the time and effort dedicated to this task.

This will allow you to focus on other critical needs of your business and improve operational efficiency.

Proven results

Numbers don't lie, and statistics support the effectiveness of Dawa. Companies that have chosen to outsource the solution have increased their repurchase rate by an impressive 85%.

Additionally, they retain 40% of revenue thanks to it's ability to salvage sales with instant exchanges.

Preparing for the holiday season

The holiday season is a critical time for eCommerce, and returns tend to increase. With the Plug-in, you will be prepared to handle this challenge in a simple and efficient manner, from the customer's request to product refunds or exchanges.

Dawa: Más allá de las devoluciones

Dawa not only simplifies returns but also provides access to 30 KPIs that will help you better understand this crucial aspect of your business. You will be able to identify products with the highest return rates, understand the reasons behind returns, and discover opportunities for improvement in your sales strategy.

At LogiCommerce, we believe that the exchange and return experience is a fundamental part of the shopping experience. Dawa is committed to helping companies offer a smooth and seamless experience for their customers. With the new Dawa Plug-in, you have the necessary tool to achieve this.

Do you want to activate the Dawa Plug-in in LogiCommerce? Contact us!

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