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Rewriting the rules of SaaS for brands that sell online

What happens when a platform with 25 years of experience in eCommerce decides to rethink what SaaS should really look like for brands that sell online?

This was the underlying question raised by Màrius Rossell, CEO and Founder of LogiCommerce, during his talk at The Last of SaaS in Barcelona, where he reviewed the evolution of the industry and explained why today’s models require a new way of thinking.

25 years of SaaS before the word “SaaS” even existed

When LogiCommerce was founded in 1999, Shopify didn’t exist, Magento didn’t exist, and even many of the open-source platforms we take for granted today hadn’t appeared yet. The term SaaS wasn’t part of the technological vocabulary either—in those days, the industry spoke about ASP (Application Service Provider).

But the concept was the same: offering online software, without installations, with centralized updates and included maintenance.

In other words: LogiCommerce was already SaaS before SaaS was SaaS.

Throughout these 25 years, Màrius has seen the continuous transformation of eCommerce, the rise of global platforms, and the structural issues that still impact the profitability of brands.

The problems that continue to weigh down eCommerce—and that no one should normalize

Despite technological evolution, the market keeps repeating the same patterns:

  1. Rising costs

Licenses, commissions, plug-ins, custom developments, external integrations… The accumulation of all these components affects brands’ operating margins and makes it harder to allocate budget to strategic areas such as marketing or expansion.

  1. Platforms focused exclusively on B2C

Most solutions in the market were originally designed for B2C models. Over time, they have added modules, add-ons, or patches to cover B2B—but there is no real integration that allows managing B2C and B2B with the same logic, in a single backend, and without friction.

  1. Rigidity in SaaS models

Many SaaS platforms operate as closed environments, offering limited flexibility to customize processes, connect to external systems, or scale without constraints. When brands need true freedom, they often end up migrating to open-source ecosystems, losing the benefits of SaaS.

This led LogiCommerce to ask a crucial question several years ago:

What should a modern SaaS platform look like if it truly aimed to solve the real problems of eCommerce?

The answer took shape in 2018.

The third generation of LogiCommerce: a platform designed for a changed market

After two previous generations, LogiCommerce evolved into a third architecture built on several pillars:

  • Native functionalities, without relying on external modules
  • A unified, intuitive BackOffice designed for non-technical teams
  • Advanced management of catalogs, pricing, taxes, and B2B/B2C users
  • A technological foundation capable of handling unlimited variants and combinations
  • And above all: a hybrid Headless architecture

But before diving into the technical aspects, Màrius emphasized one essential point.

A BackOffice built for real life (not just for demos)

The LogiCommerce BackOffice works as a window-based interface similar to Mac or Windows:

  • Floating windows
  • Drag & drop
  • Visual workflows
  • Consistent usability criteria across all functionalities

It is not designed only for technical teams, but for people who manage their online store every day.

This is where one of the most powerful—and least known—features of the platform comes in: multisite management and advanced segmentation.

Managing multiple countries with one store: multisites and intelligent rules

LogiCommerce lets brands configure as many sites as needed (Barcelona, Madrid, Paris, New York…), and automatically assign each customer to the correct site based on:

  • Country
  • Region
  • Language
  • User group
  • Custom rules

This enables:

  • Country-specific invoicing
  • Localized pricing
  • Different currencies
  • Taxes at origin or destination
  • Special rates per customer segment

All without creating multiple stores or building complex structures.

Everything is managed from a single BackOffice.

Why the Headless model fits this vision

To explain Headless architecture, Màrius used his favorite metaphor: the Rubik’s Cube.
In a cube, the internal core maintains the structure and controls all movement.
The external pieces can be moved, swapped, or reorganized without affecting the internal system.

That is LogiCommerce Headless:

  • The core controls all business logic
  • The frontend can be built, customized, or changed freely
  • Integrations connect through APIs
  • No modification compromises the product’s foundation

However, LogiCommerce went a step further.

Hybrid Headless: full flexibility without losing control

While traditional headless requires building the entire frontend from scratch, LogiCommerce’s hybrid model offers:

  • Ready-to-use templates or frontends to speed up time-to-market
  • Full freedom to develop a totally custom frontend
  • The ability to create interfaces for any device: mobile, IoT, connected refrigerators, cars, WhatsApp, apps, kiosks…

It’s headless for those who need it, and SaaS “ready-to-use” for those who prioritize efficiency.

No limits: millions of combinations without losing speed

One example Màrius shared was Carmina Shoemaker, where the configurator supports millions of variants across:

  • Models
  • Materials
  • Colors
  • Stitching
  • Soles
  • Dependent options

Despite the complexity, the system maintains:

  • High performance
  • Smooth visual rendering
  • Logical coherence between options and sub-options

All running natively inside LogiCommerce.

B2C and B2B in one unified ecosystem

During the talk, Màrius also highlighted several brands using LogiCommerce in both models, many of them managing:

  • Complex catalogs
  • Advanced rules
  • Group-based pricing
  • B2B workflows
  • International online sales

All from a single platform.

A unified approach that avoids duplicated architectures and drastically reduces operational costs.

Conclusion: the future of SaaS is not rigid, expensive, or limited

The session concluded with a key message:

Brands need platforms that don’t impose limits—platforms that support their growth instead of slowing it down.

LogiCommerce was born as SaaS 25 years ago.
Today, it redefines what SaaS should be: flexible, hybrid, powerful, ready for both B2C and B2B, and supported by a unified BackOffice that allows managing everything from one place.

If you want to see how it works, you can request a demo from the LogiCommerce team.

LogiCommerce
Desde 1999, LogiCommerce es el software de comercio electrónico Headless para empresas en crecimiento y grandes organizaciones que ofrece tecnología de vanguardia a través de una plataforma B2B & B2C totalmente unificada. Marcas de renombre mundial como VW, GAP, Audi, eseOese, Munich, Nestlé e IMC Toys utilizan LogiCommerce. 
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