Tips for a successful migration with KARTOX: From Magento to LogiCommerce

Migrating from one eCommerce platform to another can be a considerable challenge. However, the success migration of KARTOX from Magento to LogiCommerce, provides a clear roadmap for a smooth and successful transition.

Based on the Webinar held a few weeks ago, Màrius Rossell, CEO of LogiCommerce, Jordi Ordoñez, eCommerce consultant and Martina Font, CEO of KAROX, here are the most important tips they shared:

Reasons to migrate

Problems with Magento

KARTOX, faced several problems with Magento:

• Lack of support and security: Adobe stopped offering support for Magento 1.9, which meant there were no new security patches, exposing the site to possible attacks.
• Hidden costs: High maintenance costs, downtime and difficulties implementing new features.
• Complicated integrations: Problems connecting systems such as ERP and custom product configurators.

Need for a more robust solution

LogiCommerce was selected for its ability to solve these problems by offering:

• Ongoing support: Being a SaaS solution, LogiCommerce handles upgrades, maintenance, security and support.
• Better CTO (Total Cost of Ownership): Reduction of direct and indirect costs.
• Flexibility and scalability: Ease of integrating tools and expanding operations.

CTO Evaluation

CTO (Total Cost of Ownership) includes all costs associated with owning software, such as licensing, deployment, maintenance and downtime. KARTOX compared the costs of Magento and LogiCommerce, finding that LogiCommerce offered a more economical and effective solution in the long run.

Elements considered in the CTO

Upfronts costs:

• Software price
• Implementation
• Integration
• Unexpected costs

Maintenance costs:

• Infrastructure
• Support
• Maintenance
• Commissions

Opportunity cost

Migration process

The migration process from KARTOX to LogiCommerce::

Planning

• Initial assessment: Identification of all technical and business requirements.
• Development of a migration plan: Creation of a detailed timeline with all necessary tasks.

Implementation

• Extensive testing: Conducting rigorous testing to ensure that all systems are functioning properly.
• Migration at strategic times: Perform migration at off-peak times to minimize the impact on users.

Results

• Increased average cart value: Increased average cart value by more than 50%.
• Improved conversion rate: Conversion rate doubled, thanks to a smoother and more reliable user experience.
• Reduced operational stress: The team was able to focus on expanding and improving the business, rather than constantly troubleshooting technical issues.

Lessons learned and tips

Cost evaluation

It is very important to evaluate all costs associated with the current platform and the new platform. This includes not only visible costs, but also hidden costs such as downtime and maintenance.

Choice of technology partner

Selecting technology platforms that understand your business needs and offer ongoing support is critical. In the case of KARTOX, the partnership with LogiCommerce and Trilogi was essential to the success of the migration.

Rigorous testing

Thorough testing before the final migration is vital to ensure that everything works correctly and to minimize the risk of post-launch issues.

Clear communication

Maintaining open and constant communication with all parties involved in the project is key to resolving issues quickly and ensuring a successful migration.

Conclusion

KARTOX's experience with its Magento to LogiCommerce successful migration demonstrates that, with the right planning and the right technology, a platform migration can transform your business, improving operational efficiency and increasing revenue.

You can watch the full Webinar through this link.