LogiCommerce is trusted by global enterprise brands and wholesalers, across industries

Privacy Policy

Please read this privacy policy ("Privacy Policy") carefully. It describes how we collect, use, share and process information related to personal data, as well as your rights and options with regard to the processing of your Personal Data. This Privacy Policy applies to the whole website, application or service associated with the said Policy.
When you supply or we collect personal data in any of the ways described in the following privacy policy, you agree to us collecting, storing and using the said data: (a) in order to fulfill our contractual obligations to you; (b) by virtue of our legitimate interest in processing the data (i.e. for the purposes of internal administration, data analysis, direct marketing, maintenance of automatic back-up systems or to detect or prevent crime); or (c) with your consent, which you may withdraw at any time, as described in this Privacy Policy.
This Privacy Policy may be relevant to you even if you are not our customer and have never used a website, application or service belonging to us.
The website contains links to third-party websites, with their own separate privacy policies. When you access such websites you can decide whether to agree to their privacy and cookie policies. In general terms, when you browse the Internet you can accept or reject third-party cookies using your browser settings.


This privacy policy applies to all the products, applications and services offered by LOGICOMMERCE BEYOND, SLU and owned by it, so it explicitly excludes products and applications or services by third parties and/or containing their own privacy statements.
Tax no. ESB67624908
Domicile: Ronda Sant Pere 16, 08010, Barcelona, Spain
Email address: legal@logicommerce.com


By agreeing to this Privacy Policy you are agreeing to LOGICOMMERCE BEYOND SLU (hereinafter, LCB) compiling data about you and any other person whose data you provide us with when you:

  • register to use our websites, applications or services. This may include your full name, company name (including trade name), address, email address and telephone number. We may also ask you for further data concerning your professional activities and preferences;
  • register to place an order through our websites, applications or services; this may include your full name, company name (including trade name), address, contact (such as your telephone number and email address) and payment data;
  • use our applications, which might involve collecting metadata;
  • fill in online forms, post on our message boards, download information or take part in any interactive area on our website or within our application or service;
  • interact with us through social networks;
  • give us your contact data when you register to use or access any of the websites, applications or services we place at your disposal or when you update these data; and
  • contact us through non-online and online channels, such as by telephone, SMS, email, our Web Chat, WhatsApp, WeChat or post.

We also collect your data when you only partially complete and/or give up entering information on our website and/or other online forms; thus, it is possible that we may use these data to contact you to remind you to finish completing the rest of the data and/or for marketing purposes.

We also collect data from your devices (including mobile devices) and applications used by you or your users to access and make use of our websites, applications or services (for example, we might collect the number and type of identification of the device, location data and connection information such as statistics on your visits to pages, traffic in and out of websites, previous linked URL, ad data, your IP address, your browsing history and your website access data). To this end we may possibly use cookies or similar technologies (as described below).

Third-party data

If you supply us with another person's personal data, you will be responsible for making sure any obligations, including obligations of consent, are met in accordance with applicable legislation in the area of data protection and in relation to the said disclosure. To the extent required by applicable legislation in the area of data protection, you must make sure you have duly informed the other person, have their explicit consent or have legal grounds to give us their information and have explained to them how we collect, use, disclose and keep their personal data, or else told them to read our Privacy Policy.
If you supply us with data and information on the legal entity on behalf of which you state that you are acting, whatever its legal form, nature and nationality, you are responsible for ensuring that you have the necessary capacity to represent it, supply us with its information and undertake on its behalf to meet the obligations entered into, and you will hold LCB harmless should you lack sufficient power or capacity.


To the extent possible under applicable legislation, we use your data to:

  • provide information and services requested by you or applications or services you have ordered;compare information to establish its correctness and check it with third parties;
  • supply, maintain, protect and improve applications, products, services and information you have requested from us;
  • manage and administer the use you make of applications, products and services you have asked us to supply;
  • manage our relationship with you (for example, customer services, support functions, charging for services);
  • assess, measure, improve and protect our content, website, applications and services, as well as providing you with an improved personal user experience;
  • carry out internal testing of our website, our applications, systems and services to assess and improve security, provision and performance;
  • provide information we are obliged to send you to meet our legal and contractual obligations;
  • meet any of our other obligations:
  • detect, impede, investigate and remedy crimes, illegal or prohibited activities or, in general, protect our legal rights (including communications to this end with regulatory bodies and with the security forces);
  • contact you to see whether you wish to take part in our customer surveys (for example, your opinion on your use of our applications, products or services);
  • assess, carry out statistical analysis and establish benchmarks, providing this is done in an aggregated way that cannot be linked to you or any other physical person individually, except if the law so allows;
  • offer you targeted advertising, information or marketing (which may include messages in products) that might be of use to you, based on the use you make of our applications and services;
  • offer content and services together with third parties with which you have a separate relationship (for example, social network providers, third-party solution providers; and
  • offer you services linked to your location (for example, personalized advertising and other content), where we collect geolocation data.

4. TERM OF STORAGE: We will keep data on you for the time you are a user of our website, use our services and applications and after the end of our commercial relationship for the time legally stipulated to fulfill our obligations.


We may use the information generated and stored while you are using our services in pursuit of our legitimate business interests for the purpose of offering you the best services and solutions, as well as the best experience. These purposes include the following:

  • offering you advertising, information or marketing (such as messages in products) that might be of use to you, based on the use you make of our services;
  • carrying out research and development processes to improve our products and services and our applications;
  • offering new functions and services and developing existing ones (including statistical analysis, benchmarking, prospects and acknowledging receipt and cashflow forecasting services); and
  • services linked to your location (for example, content relevant to where you are), for which reason we collect geolocation data in order to offer you a personalized experience.

Bear in mind that this use may include personal data on your individual customers, suppliers, employees and other people whose information you specify on any of our websites, applications or services.

Any person whose personal data we process has the right to object to such processing in the basis of our legitimate interests and, if you wish to do so, all you have to do is contact us at legal@logicommerce.com


We may possibly share your data with:

  • any company in the group for the purposes established by LCB (e.g. general information and management of the relationship with the customer; compatibility and improvement of software and service; and to supply you with information, applications, products or services you have requested);
  • our service providers and agents (including their subcontractors) or third parties who process data on our behalf (e.g. Internet service providers and platforms, payment processing providers and commercial message mailing suppliers) so that they can help us to offer you the applications, products, services and information you asked for or that we believe may be of interest to you.
  • associates, including system implementers, partners, distributors, value added distributors, suppliers and independent software developers who help us to offer you the applications, products, services and information you have requested or that we consider might be of interest to you;
  • third parties used to handle payment transactions, like banks;
  • third parties with whom you have relations and to which you have allowed us to send information (e.g. social network websites and other third-party service providers);
  • third parties for marketing purposes (e.g. our associates, partners and other third parties with whom we cooperate and whose products or service we believe might be of interest to you in pursuit of your professional activities. For example, financial service organizations (like banks, insurers, software suppliers), payment solution providers, software and service providers offering business solutions);
  • public authorities and other third parties in order to fulfill legal and regulatory obligations;
  • any third party in the context of possible legal proceedings providing we act legitimately in this respect (e.g. in response to a court order);
  • any third party, in order to fulfill our legal and regulatory obligations, including due regulatory communications or to detect or prevent illegal actions.
  • our own professional advisers and auditors, for the purposes of obtaining professional advice or to fulfill our audit responsibilities.
  • another organization in the event that we sell or purchase (or negotiate the sale or purchase of) any business or asset;
  • another organization to which we might transfer our agreement with you; and

It is possible that we might share data that cannot be personally identified about the use of our website, our applications, products or services, publicly or with third parties, but this will not include data that could be used to identify you.

We might occasionally use your data to contact you with information about our applications, products and services if we feel they might be of interest to you. We might also share your data with companies in our group and with carefully-selected third parties so that they (or we) can contact you to tell you about their products or services if we feel they might be of interest to you. Both we and they might contact you for this purpose by telephone, mail, SMS, WhatsApp, WeChat or email. You have the right to ask us at any time to stop contacting you for marketing purposes. You can also ask us at any time not to share your data with third parties of the type referred to in this paragraph. If you wish to exercise these rights, you can choose your contract preferences when you supply us with your data on our websites, in our applications or in our services, through the preference centers to which we provide you with access, or else by emailing us at legal@logicommerce.com. You can also cancel your subscription for marketing by email, using the links that appear in the email messages we send you.

Third party platform advertising
We might possibly share your data with third-party platform suppliers (such as LinkedIn, Instagram, Facebook, Google, Twitter and WeChat, etc.) when you respond to messages we publish on the said third-party platforms to offer you targeted advertising/content through the pertinent third-party platform and according to your profile or your interests. The third-party platform provider will use your data to identify your account and supply you with advertising. You can control what advertisements you receive using the privacy settings in the provider platform in question. For further information in this respect, please contact the said third party's client care/assistance center.


As owner of your personal data, you have the following rights:

  • To request access to your personal data or their correction when they are inaccurate.
  • To request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • To request the restriction of their processing in certain circumstances.
  • To object to the processing of your data for reasons related to your personal circumstances.
  • To request the portability of the data in the cases provided for by law.
  • Other rights recognized in applicable regulations.

Where and how to exercise your rights: by writing to legal@logicommerce.com, giving the reference "Personal Data" and specifying the right you wish to exercise and which personal data are affected.
Bear in mind that this might affect our ability to provide you with certain services and solutions that are useful to you. If you withdraw your consent to the use of your personal data for the purposes set forth in our Privacy Policy, it is possible that we may not be able to provide you with access to all or certain parts of our website, our applications and our services.
In the event of any disagreement with the company concerning the processing of your data, you can lodge a complaint with the Data Protection Authority (www.agpd.es).

Updating data: it is important that for us to keep your personal data up to date you must always inform us if there is any change to them, otherwise we cannot be responsible for their accuracy.
We take no responsibility for the privacy policy with regard to any personal data you might supply to third parties using the links available on our website.

Storage: we will keep your personal data during our commercial relationship and subsequently for the time necessary and pertinent to our legitimate commercial interests, in accordance with the LOGICOMMERCE policy on the storage, marking and destruction of data or in general in accordance with what is permitted by applicable legislation and regulations. When we cease to need your personal data, we will delete them securely (without further notice to you).


This Privacy Policy may be changed to adapt it to any changes made to our website, as well as any legislative or jurisprudential changes that occur regarding personal data, so we suggest that you read it when you visit this website (the "last update" date tells you when this Privacy Policy was last updated).


We will keep your data secure by taking suitable measures of a technical and organizational nature to prevent unauthorized or illicit processing and their accidental loss, destruction or damaging. We will do everything possible to protect your personal data, but we cannot guarantee the security of data sent by Internet or a similar connection to our website, applications or services or to another website, application or service. If we have given you (or you have chosen) a password to access certain areas our websites, applications and services, we would ask you to keep this password protected; we will not reveal it to anybody.

If you think your account is at risk, you can contact us at legal@logicommerce.com.


Personal data are protected in the European Union by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the General Data Protection Regulation or GDPR), but other countries do not necessarily protect personal data in the same way.

Our website and some of our applications or services or parts thereof may be hosted in the United States or elsewhere outside the EEA (which includes all the EU countries plus Norway, Iceland and Liechtenstein) ("altogether EEA"). This means we might transfer data supplied to us through the website or the application or a service to somewhere outside the EEA, to the United States or other territories outside the EEA. When you send us an email message, it will also be stored on our email servers, which are hosted in EU.

We may use service providers located outside the EEA to help us offer you our website, applications and services (e.g. platform and payment providers who help us to offer our applications and services, or advertising or to process your payments). This means we may transfer your data to service providers outside the EEA in order to provide you with our applications, advertising and services.

We take various actions aimed at ensuring that when our service providers and hosting providers transfer your data to anywhere outside the EEA, they implement the necessary data protection measures and checks in accordance with applicable legislation and regulations in the area of data protection. For example, we may share data with companies or subsidiaries in our group located outside the EEA for the purposes set forth in this Privacy Policy. All the companies in the group are subject to data protection policies designed to protect data in accordance with legislation to this effect in the EU. In each case, such transfers are carried out in accordance with GDPR requirements and may be based on the use of the standard European Commission Clauses for transfers of personal data outside the EEA.

When you use our website, our products or services or interact with us in the way described in this Privacy Policy, you are giving your consent to the transfer of your data outside the EEA in the circumstances described in this Privacy Policy. If you do not want your data to be transferred outside the EEA, you should not use our website, applications or services.

Our websites, applications or services may allow you to share data with social network websites or use these social network sites to create your account or connect to your account on a social network. These social network websites may automatically give us access to certain personal data that they have kept about you (e.g. content you have viewed). You must have the option of managing your privacy settings from within your third-party social network account, in order to determine which personal data you allow us to access through this account.


If you click on a link from our website, our application or our service to another website, application or service, this Privacy Policy will no longer apply. We are not responsible for any data processing by third-party websites, services or applications and we recommend you read the privacy policies shown on these website, applications or services.

Our websites, applications or services may allow you to share data with social network websites or use these social network sites to create your account or connect to your account on a social network. These social network websites may automatically give us access to certain personal data that they have kept about you (e.g. content you have viewed). You must have the option of managing your privacy settings from within your third-party social network account, in order to determine which personal data you allow us to access through this account.


See LCB’s Cookie Declaration at https://www.logicommerce.com/cookie-policy/ for information on the cookies we use.

Further information
Should you have any queries about how we process your data, about the contents of this Privacy Policy, or wish to exercise your rights, you can contact us by sending an email to legal@logicommerce.com.

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