Migrating an online store from one platform to another is a task that many companies dread, due to the risks and complexity involved. However, once the migration is effectively done, this transition can lead to significant optimization of operations and a noticeable improvement in the customer experience.
CASAS Shoes, a well-known footwear brand, achieved just this when it decided to migrate the group's three brands with three different platforms to a single platform with LogiCommerce.
Here we tell you how they did it, the benefits obtained and what we can learn from their success.
Initial situation: Technological fragmentation and high costs
Before the migration, CASAS Shoes faced a common challenge in the eCommerce world: the fragmentation of their technological infrastructure.
They operated with three different platforms (Magento, PrestaShop and WooCommerce), which generated inefficient and costly management. This patchwork of platforms brought with it problems such as:
Complicated processes: each platform required different tools and knowledge.
High maintenance costs: Maintaining three platforms simultaneously was costly, both financially and in terms of time. The CASAS team was spending much of its effort on troubleshooting and keeping the system up and running, rather than focusing on growth or innovation.
Lack of scalability: As CASAS Shoes grew, the platforms could not quickly adapt to its new expansion needs.
The decision to do the migration to LogiCommerce
With an urgent need to streamline its operations and improve efficiency, CASAS Shoes decided to unify all of its operations on a single platform: LogiCommerce.
This decision was not just a technological change, but a complete transformation of their digital strategy. Why did they choose LogiCommerce?
Centralization: A single platform allowed them to manage all brands and stores centrally, eliminating the barriers that previously separated the different solutions.
Scalability: LogiCommerce offered the flexibility and scalability needed to grow with the business and adapt to the future needs of CASAS Shoes.
Customization: With its headless architecture, LogiCommerce offered greater freedom to customize the user experience and integrate with third parties.
Results: Efficiency and growth
After migrating to LogiCommerce, CASAS Shoes experienced immediate improvements in its operations and results. Some of the key benefits were:
Operational efficiency: The transition to LogiCommerce brought about a marked improvement in day-to-day operations. The constant interruptions for maintenance and upgrades that characterized the previous management were eliminated.
Seamless omnichannel integration: The new platform allowed CASAS Shoes to efficiently integrate its online and offline operations, improving the customer experience at all touch points, from the physical store to eCommerce.
Efficient replication: Once the platform was optimized for one of the brands, replicating the process for the other brands became a much simpler and faster procedure, evidencing the scalability of LogiCommerce.
The future of CASAS Shoes with LogiCommerce
With LogiCommerce, CASAS Shoes has consolidated its position in the market as an innovative and efficient company, ready to face the challenges of the digital world.
Their eCommerce infrastructure is now more agile, scalable and efficient, allowing them to focus on improving the customer experience and exploring new growth opportunities.
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